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“Each interaction can be a bomb waiting to explode. If it does, you could lose your client”

José Martull CEO

An entrepreneur and passionate about Customer Care and new technologies. He has been involved in technological projects for the past 22 years and has been running his own business for the last 15 years.

“Companies have to keep pace with their clients and not with their IT departments.”

Ignacio López-Bravo CCO

A strategy consultant and entrepreneur with more than 14 years international experience working for Oliver Wyman, Itasu and independently.

“Predictive Analytics is the epicentre of Customer Care Revolution.”

Miguel Martín CTO

Academic researcher in new Artificial Intelligence algorithms for Customer Experience with more than 18 years experience in software development.

“Channels must be interconnected for a better Customer Care Experience."

Juan Antonio Pérez COO

Chied Operation Officer with more than 15 years experience in Customer Care software solution.

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