Sobre Nosotros

“Each interaction can be a bomb waiting to explode. If it does, you could lose your client”

José Martull CEO

An entrepreneur and passionate about Customer Care and new technologies. He has been involved in technological projects for the past 22 years and has been running his own business for the last 15 years.

“Companies have to keep pace with their clients and not with their IT departments.”

Ignacio López-Bravo CCO

A strategy consultant and entrepreneur with more than 14 years international experience working for Oliver Wyman, Itasu and independently.

“Predictive Analytics is the epicentre of Customer Care Revolution.”

Miguel Martín CTO

Academic researcher in new Artificial Intelligence algorithms for Customer Experience with more than 18 years experience in software development.

“Channels must be interconnected for a better Customer Care Experience."

Angel Heredero Development
Team Leader

Software development engineer with more than 16 years experience in Customer Care software development.

“Make your actions reactive to customer events.”

Ignacio Casado Development Team Leader
SW Developer and
Security Responsible

Software engineer with a wide experience developing web and mobile applications.

“Helping companies to make customer care becomes a personal experience."

Patricio Fernández Back-end Software
Developer

Software engineer with extended experience in developing web and mobile applications for B2B and B2C areas.

“You know you are doing well when you dive in technology without forgetting the people.”

María Suárez Business Assistant
and Marketing
Responsible

Business and Law graduate with a strong international and assorted background in finance, business, accounting and marketing.

"Be proactive understanding your clients
and give them a truly personalized experience."

Belén Moscoso
Del Prado Marketing Manager

“Providing highly functional and scalable services allow us being on the cutting edge.”

Javier Santos Software Architect

Scala, DSLs and Big data projects passionate since 2011; holding a Msc in Computer Science from URJC.

“Customer Care must be beautiful on the inside too.”

Andrés Fulla Front- End
web developer

An adventurer with two halves of a degree, he lives and dreams in the DOM.

“Wyred, personalizing is a MUST.”

Mikel Álvarez Goñi Backend Developer

Computer Engineer with several years of experience in devevelopment and management of incidents.