Implement your strategies with the most appropriate functionalities. Discover our user- friendly platform to manage all the channels at the same time. We deploy each tool and work together in order to train you at every moment.
Our Solutions
A complete set of tools to help your company
Functionalities
Advanced segmentation
Based on variables and business rules with first- order logic and descriptive logic and hierarchical capabilities.
Conflict Resolution and Reporting
Solving conflicts at a segment or condition level. Real time measurement of every action.
Goal definition.
BGoal definition, activation, rules and segment configuration, control group…
Landings
ersonalized landings with templates, forms, calendars, videos, surveys…
Test A/B
To try for each channel which combinations of actions and targets are the best, with the correspondent success rate and statistical error.
Recommender.
To help in a buying decision among many options. Based on self-learning algorithms that use context, product and customer behaviour information.
Restrictions
Detailed restrictions through business rules (associated to actions, at an omnichannel level, per frequency...).
Customer Journey
Complete design of each Customer Journey and depending on the phase, action settings.
Optimizer
To predict the subsegment of an action with a higher success rate, the preferred channel and time, the reason of a call, risk of churn and the reaction of a customer with a determined action, among others.
Bots
Automatic and intelligent Customer Care service through instant messaging on the Web or App
Other.
Advanced personalization and predictive analysis of every action across any channel.