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Improve your global economic figures | Wyred- Multichannel Personalization

Transforming your company

Reduce costs

Improve your global economic figures

Wyred helps you reducing costs by decreasing the number of calls to the call center, by having only one software supplier, and by managing all the channels at the same time and in the same platform

Payments are made per use. To minimize churn, organizations must first of all set and meet customer expectations, and secondly set a customer retention strategy from the outset. Basically, this consists of establishing a proactive and ongoing dialogue, ideally including anticipatory services (personalized contacts, trusted advisor role, cultivate shared values, etc.).

INCREASE REVENUES

Increasing customer satisfaction and reducing churn by personalizing recommendations and treatment is directly related to an increase of revenues. In fact, according to the Harvard Business School, increasing customer retention rates by 5 percent, increases profits by 25 percent to 95 percent, si reducing churn results in a really big importance.

Furthermore, Wyred helps your company increasing revenues through behavioral omnichannel targeting (up-selling by selling more of the same product to the customer & cross-selling by selling additional products to the customer).

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